Frequently Asked Questions
Common questions from our hospital and distributor customers. Can't find your answer? Contact our sales team.
Do you have biodegradable non-woven medical supplies?
Yes. We produce wood-pulp non-woven and PLA biodegradable hospital bed sheets, examination drapes and OB delivery pack components. They biodegrade in industrial composting in 30–60 days while meeting EN 13795 barrier performance.
Can I visit your factory?
Yes — we welcome customer factory visits in Dingluan, Henan. Please contact us at least two weeks in advance so we can arrange transport from Zhengzhou airport and prepare a guided tour of the SMS converting lines, sterilization station and cleanroom.
What is the expiry date of your sterile products?
EO-sterilized disposable surgical drapes, gowns and procedure packs are validated for a 3-year shelf life from manufacturing date, when stored in sealed packaging at room temperature with relative humidity below 70%.
Which certifications do your products hold?
Our products are CE marked (MDD 93/42/EEC and transitioning to MDR EU 2017/745 as relevant). The factory is certified to ISO 13485:2016 and ISO 9001:2015. FSC Chain-of-Custody for wood-pulp materials. FDA 510(k) clearance available for select gowns.
Do you provide OEM / private-label service?
Yes. We offer full OEM service including custom pack configuration, private-label printing on packaging, custom-color non-wovens (within MOQ), and bespoke procedure-pack design based on hospital protocols.
What is your minimum order quantity?
Standard catalog items start at 1,000 pieces per SKU. Custom OEM packs typically have a 5,000-piece MOQ. Contact sales for exact figures based on your product mix.
Which countries do you export to?
We export to over 40 countries across Europe (Germany, France, Spain, Italy), the Middle East (UAE, Saudi Arabia, Iran), Africa (Ghana, Nigeria, South Africa), Southeast Asia (Philippines, Indonesia, Vietnam) and the Americas.